Jakten Platform Privacy Policy

Document ID: JKT-LEGAL-PRIVACY-1.2 · Version 1.2 (v1.2) · Effective 2026-10-04

Jakten Platform Privacy Policy

Document ID: JKT-LEGAL-PRIVACY-1.2

Version: 1.2

Effective Date: October 4, 2026

Last Updated: October 4, 2026

Document Owner: Northland Ventures LLC (d/b/a Jakten)

Applies To: Jakten Platform, all licensed Platform modules, the Jakten Licensing Authority and its AI gateway, customer portals, documentation websites, and related commercial services.

Northland Ventures LLC, doing business as Jakten ("Jakten," "we," "us," or "our"), respects your privacy and is committed to protecting the information entrusted to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to our customers.

Our goal is simple:

Jakten is committed to collecting only the information reasonably necessary to operate our products, administer subscriptions, and support our customers.

1. Scope

This Privacy Policy applies to:

Jakten Platform

Licensed Platform modules

Jakten Licensing Authority

The Jakten AI gateway

Customer account services

Documentation websites

Commercial licensing services

Support services

The Jakten website

Separate third-party services remain governed by their own privacy policies.

2. Information We Collect

Depending on how you interact with Jakten, we may collect:

Customer Information

Company name

Billing information

Subscription details

Contact information

Customer account information

User Information

Name

Email address

Authentication information

Assigned software Seats

Administrative roles

Licensing Information

To administer commercial licensing we may collect:

Activation requests

Subscription identifiers

Deployment identifiers

Software version

Licensed modules

Seat assignments

Validation timestamps

Licensing status

Billing Records

When a company administrator changes the Customer's subscription in Jakten Platform or requests a refund, Jakten records the change or request, the time, and a coded reference to the person who made it. The coded reference is a one-way value that does not reveal the person's name or email address.

AI Usage Information

If a company administrator turns on Jakten's AI features, Jakten records:

The acceptance of the Jakten AI Data Processing Terms ("AI Terms"): the name and email address of the administrator who accepted, the version accepted, the time of acceptance, and the time of any withdrawal

For each AI request: the Customer and the installation that sent it, the AI feature used, the model, the number of tokens processed, the credits charged, the time, a coded reference to the person who used the feature, the AI provider's reference for the request, and the provider's error message when it returns an error

Jakten's AI gateway does not store the documents, instructions, questions or answers of AI requests.

Website Information

When visiting Jakten websites we may collect:

Browser type

Device information

IP address

Referring pages

Website usage analytics

Advertising click identifiers, when you reach our website from an online advertisement

3. Customer Project Data

Jakten Platform is designed so that Customer project information generally remains within systems selected and controlled by the Customer.

Unless the Customer separately elects a hosted service offered by Jakten in the future, Customer project information is not routinely transmitted to Jakten.

Examples of Customer Data include:

Estimates

Risk registers

Work Breakdown Structure (WBS) libraries

Company standards

Historical project information

Reports

Resource plans

Cashflow data

Configuration

Other project information created by the Customer

Jakten does not intentionally collect Customer project content as part of routine:

Software activation

Subscription validation

Seat management

Commercial licensing

Customer project information may only be shared with Jakten when:

The Customer explicitly requests technical support;

The Customer voluntarily uploads files or diagnostic information;

A person in the Customer's company uses an AI feature after a company administrator has accepted the AI Terms, as described below; or

Disclosure is otherwise required by applicable law.

AI Features

Jakten's AI features are off until a company administrator accepts the AI Terms. When a person then uses an AI feature, the content that feature needs is sent from the Customer's installation through Jakten's AI gateway to Jakten's AI subprocessor, and the answer is returned. The AI Terms list, for each Jakten module, what its AI features send and what they never send. Jakten's AI gateway passes this content through without storing it. A company administrator may withdraw acceptance of the AI Terms at any time, after which no AI request is sent for the Customer.

4. How We Use Information

Jakten uses collected information to:

Provide commercial licensing

Authenticate users

Activate subscriptions

Validate commercial entitlements

Administer Seat assignments

Process subscription renewals

Process billing changes and refund requests

Provide AI features the Customer has turned on, and meter and limit their use

Improve product quality

Provide customer support

Respond to legal obligations

Protect the security of Jakten services

We do not sell Customer information to third parties.

5. Third-Party Services

Jakten utilizes certain third-party providers to operate portions of our business.

These may include providers of:

AI models

Payment processing

Cloud hosting

Email delivery

Website analytics

Advertising measurement

Authentication

Documentation hosting

These providers process information in accordance with their own privacy policies and applicable law.

Jakten shares only the information reasonably necessary for these providers to perform their services.

AI Subprocessor

Jakten provides AI features using models from Anthropic, PBC ("Anthropic"). Anthropic is Jakten's subprocessor for AI features, and receives the content of AI requests described in Section 3. Jakten holds the account with Anthropic. AI requests add no name or email address of the person who used a feature, and identify that person only by a coded reference. Text a person types, and documents a person asks a feature to read, are sent as they are.

Anthropic states that, by default, it does not use inputs or outputs from its commercial products, including the Anthropic API, to train its models, and that it deletes API inputs and outputs within 30 days of receipt or generation, except content that must be kept by law and content flagged as violating Anthropic's Usage Policy, which may be kept for up to 2 years. The AI Terms describe these statements and what happens if they change.

6. Cookies, Website Analytics, and Advertising Measurement

Jakten’s commercial website may use optional Google Analytics to understand website usage and improve the site.

Website analytics are not required for the site to work. Visitors may allow or decline analytics.

When analytics are allowed, Google Analytics may process general usage information such as pages viewed, approximate location derived from IP address, device or browser characteristics, and referral information.

Your analytics choice is stored locally in your browser on that device. You can change the choice later through Analytics preferences in the website footer.

Declining analytics keeps analytics off for later visits on that browser and removes analytics cookies this website can clear. Changing a browser preference does not delete information already sent to Google.

Advertising Measurement

When you reach the Jakten website from an online advertisement, the advertising platform adds a click identifier to the address of the page you arrive on. Jakten stores that identifier in your browser on that device and includes it in the address if you continue from our website to Jakten checkout.

If you then complete a purchase, Jakten reports that purchase, including its value and the click identifier, to the advertising platform so that we can tell which advertisements lead to sales. That report is sent from Jakten's own systems after payment is confirmed. It is not sent from your browser.

This measurement does not load advertising tags on our website, does not set advertising cookies, and is not used to build an advertising profile of you. Advertising personalization remains disabled on the Jakten website regardless of your analytics choice.

A click identifier is stored only when you arrive from an advertisement, and it is discarded after ninety (90) days. Clearing site data for jakten.net in your browser removes it sooner.

Because this measurement records which advertisement preceded a purchase, it operates independently of the optional website analytics described above and is not governed by the analytics preference in the website footer.

7. Security

Jakten employs reasonable administrative, technical, and organizational safeguards appropriate to the information we process.

While no system can guarantee absolute security, Jakten continually works to protect Customer information against unauthorized access, disclosure, alteration, or destruction.

Customers remain responsible for securing systems under their own control, including customer-hosted deployments.

8. Data Retention

Jakten retains information only for as long as reasonably necessary to:

Provide commercial services

Administer subscriptions

Maintain licensing records

Comply with legal obligations

Resolve disputes

Prevent fraud

Support materials voluntarily provided by Customers are retained only as long as reasonably necessary to resolve the associated issue unless otherwise required by law.

AI usage records and acceptances of the AI Terms are retained as licensing and billing records. Jakten does not retain the content of AI requests. Where an AI feature produces suggestions or drafts, or keeps the questions asked of it and their answers as the AI Terms describe, they are stored in the Customer's own Jakten database, under the Customer's control.

9. International Transfers

Jakten primarily operates from the United States.

Information may be processed in jurisdictions where Jakten or its service providers operate.

Jakten takes reasonable measures to protect information transferred across jurisdictions consistent with applicable law.

10. Your Rights

Subject to applicable law, Customers may request to:

Access information held by Jakten

Correct inaccurate information

Update account information

Delete information where legally permissible

Obtain information regarding our privacy practices

A company administrator may also withdraw acceptance of the AI Terms at any time from Jakten Platform.

Certain information may be retained where required for legal, accounting, licensing, fraud prevention, or contractual purposes.

11. Children's Privacy

Jakten Platform is intended for professional business use.

Our products and services are not directed toward children under thirteen (13) years of age, and we do not knowingly collect personal information from children.

12. Changes to this Privacy Policy

Jakten may update this Privacy Policy from time to time.

When material changes are made, Customers may be asked to review and accept the updated Privacy Policy before continuing to use commercial features of Jakten Platform.

Version History

Version 1.2 (October 4, 2026): Added Jakten's AI features: the AI gateway in Section 1; billing records and AI usage information in Section 2; AI features in Section 3; their uses in Section 4; AI models and Anthropic, PBC as Jakten's AI subprocessor in Section 5; their retention in Section 8; and withdrawal in Section 10. Version 1.1 remains available at https://jakten.net/legal/privacy/v1.1.

Version 1.1 (August 21, 2026): Added disclosure of advertising click measurement in Section 6, with the corresponding entries in Section 2 and Section 5. Version 1.0 remains available at https://jakten.net/legal/privacy/v1.0.

Version 1.0 (July 1, 2026): Initial publication.

13. Contact Information

Northland Ventures LLC

Doing Business As: Jakten

Questions regarding this Privacy Policy may be directed to:

[email protected]

Website: https://jakten.net

Documentation: https://docs.jakten.net

© 2026 Northland Ventures LLC. All rights reserved.